Insurance Assessment

Inovo has worked closely with major insurance companies, loss adjusters and contractors since 2011 with the aim of resolving claims as quickly as possible for their customers.

Inovo has managed approximately 2,500 claims to date, ranging from single level residential homes through to complex multi unit apartment blocks and light commercial properties, schools and churches, working for major insurance companies as well as directly with contractors engaged to complete remedial works.

Inovo tailors the solution to fit each individual claim requirement, from a light touch to comprehensive involvement. Our extensive experience ensures we offer a low cost for high level output – doing it right the first time, without reinventing the wheel. We offer;

Experienced, professional and empathetic team of project manager, quantity surveyor and external engineer working as a unit – the right people assigned to the claim from the very start
Clear communication channels resulting from well established relationships with Insurers and Loss Adjusters
Extensive experience in assessing a wide variety of damages:
> Individual claims and regional large-scale events
> Unique structures
> Earthquake, fire, flooding and wind events
> Managed repair and cash settlements
Streamlined triage system and an Enhanced Rapid Assessment tool to provide sufficient information to resolve a claim without further input
Concise, accurate reporting and recommendations
Solid relationships with external, vetted contractors for prompt specialist inspections and quality workmanship
Expertise with Consent processes and compliance concerns
Dedicated resources, able to respond promptly with offices in Christchurch and Auckland

For more information, contact Sam van der Leij or Skot Penfold (contact details can be found on our People page under Project Management).

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